Making sure you build it and use it. From design to launch and delivery, the process comes to life when it is being used, relied upon, and supported past development. Working past the typical Change Management, which is limited to communications and sponsor/ stakeholder management, we'll structure your success past turnover into adoption through training, coaching , support governance, development of a 5 year growth plan, and other sustainable methods ....
TYPICAL IMPLEMENTATION
process or tool adoption typically includes:
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Vendor selection that includes sponsor inclusion without user or impacted user input.
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Stakeholder Management from the top down without incorporating both the support organizations and user's impacted.
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Development based on functionality for deployment for tool and solutions, without usability or user impact past release.
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Development based on targeted outcomes from "As Is" into "To be" outcomes without incorporating the "Delta" from adjusting to change and typical resistance.
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Adoption based heavily on communication without hands on empowerment through support (internal or vendor) or deployment of front line training.
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Release of product or process without SLA's or vendor support governance or for process implementations a Center of Excellence or group that continually adjust standards and changes in operations.
REAL EXAMPLE OF SUCCESSFUL DELIVERY WITHOUT ADOPTION SUCCESS: CHINESE GHOST CITIES
REAL LIFE SUCCESSFUL ADOPTION: DUBAI PALM ISLAND
DELTA DYNAMICS ENHANCED IMPLEMENTATION:
We will make sure you build it, use it, and it empowers you by:
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Vendor selection that includes sponsor that takes into account usability, vendor support and warranty, training customization and delivery.
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Stake Holder Management from Sr. Management, Sponsorship, User groups, and Support organization from design to turnover to operations- Post Release.
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Early on establish Success Metrics from Design, to Release, and Adoption Tracking leading to Acceptance at Closeout.
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Planning adoption and implementation post release based on the "delta" from current "as is" towards the transformed "to be" outcome desired.
- Facilitating the bridge between the Change Sponsors and the current organizational culture representatives to mitigate and minimize resistance.
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Solid turnover of operations support with SLA's internally, vendor support and warranties prior to vendor close out, and maximizing ROI by maintaining cost and schedule controls that impact a Billing / Pricing Plan, Total Cost of Ownership, and 5 Year Growth Plan.
CORE APPROACH:
Building a bridge from the current organization, governance structure, and current culture into the new model processes, change sponsors, and user adoption in order realize the new change process or solution release. solutions.
"Anchor a clear existing reality and grip continually the foreseen future into realization against the topography on the ground.."
"Flexibility in execution by strong project controls that allows for tactical changes in resources and timelines while maintaining the overall costs under budget and deployment timelines allows for earlier delivery or increased quality"
" Establish a firm weighted bridge towards the change by clear top down communication, hands on training and accessible support governance model, and providing a sustainable solution by maintaining costs minimal within a 5 year growth support plan."
INITIAL DEPLOYMENT SUCCESS- UPRR
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Project Implementation of Oracle P6 8.4 and Integrated Program Controls for $2.9 BB Program over 5 years with 1K FTEs, vendors, and consultants.
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Master Program Schedule Developed for all Departments (IT, Signals, Mechanical, and external dependencies)
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All Projects and activities funded are required to be part of the project controls process. Initial Baselines (36+ Projects) for IT entered and accounted for.
DEVELOPMENT SUCCESS - ADOPTION FAILURE:
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Schedules, Budgets, other Project Controls Process were not being updated.
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Critical Reporting and other decision functions not reliable.
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Incongruent data
UNION PACIFIC- ADOPTION SUCCESS
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Establish Communication from Intranet enterprise down to program management weekly team meetings.
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Identified PoC candidates and established a successful implementation of P6 and Project Controls Methodology transforming biggest resistors into a champion of the implementation.
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Developed and executed training and coaching of Program Managers, Project Managers, Schedulers and key planning team members through 1:1 Coaching, Training Sessions, and Online Training.
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Established a Center of Excellence, Data Governance Board, and key Artifacts to develop reliance and stability of Project Controls Methodology and P6/ SAP .
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Supported and Developed key Coordination Meetings and Communication with Sr. Executives of all departments garnering full support of P6 as the system of record and budged allocation.
PG&E PROJECT CONTROLS IMPLEMENTATION:
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Developed key relationships with Northern Californian Project Managers (14) and Project Analysts (8) through a series of 1:1 Coaching sessions that empowered and enabled key stakeholders.
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Established reliable project cost, resource, and timeline of the Electric Distribution Portfolio that enabled sustained P6 usage and Process Controls Best Practices Adoption.
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Completed first version of Project Controls with assistance of PM Supervisors, Executive Regional Managers, Project Analysts, and Project Managers both Union or Employees.
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Garnered middle management support of project controls and P6 by developing key KPI Metrics and Reports that empowered Directors and Executive Managers to make decisions to allocate adequate resources for implementation of project per set year.
" Project Controls partnered with Change Management that provides sustainability of new processes or solutions through effective deployments within budget and on established timelines"
" Program Management that supports a holistic and enterprise change management through integration of organization systems towards successful execution providing maximum user adoption and sustainability"
ADKAR Based Experience
Provide Organizational Capability by Providing Change Management Structure through Prosci Methodology customized specifically for your organization and operational requirements. See below direct experience by the
